Capital City to Launch Cashless System for Public Services

cashless system

Islamabad is taking a big step toward modernization by planning to introduce a cashless system in various public departments. The move is aimed at making payments easier, faster, and more transparent for all citizens.

In a recent meeting led by CDA (Capital Development Authority) Chairman Muhammad Ali Randhawa, it was decided that all major payments under the CDA will now be made through online and digital methods. These include property tax, water charges, land transfers, parking fees, and other important services.

The chairman has ordered that all services should allow QR code-based payments. This will eliminate the need for physical cash and reduce waiting times in government offices. Citizens will now be able to make payments using their smartphones from the comfort of their homes.

To support this change, the CDA is working closely with several banks to introduce mobile apps and online portals. These platforms will help residents access services, submit forms, and complete transactions without visiting CDA offices in person.

The chairman also announced that CDA employees will receive special training to manage this new digital system. At the same time, a public awareness campaign will be launched to guide citizens on how to use the system safely and effectively.

The One Window Facilitation Center will also be upgraded to include the cashless option, allowing people to complete multiple tasks in one visit with minimal paperwork.

According to the CDA spokesperson, this initiative will help increase financial transparency, reduce corruption, and make the citizen experience more convenient. It is part of the broader vision to transform Islamabad into a smart city by using modern technology in everyday services.

This new cashless system is a major milestone for Islamabad and could serve as a model for other cities in Pakistan.


FAQs

1. What is the purpose of Islamabad’s cashless system?
To make public payments easier, faster, and more transparent.

2. Which services are going cashless?
Property tax, water bills, land transfers, parking fees, and more.

3. How will people pay without cash?
Using QR codes, online portals, and mobile apps.

4. Will CDA offices still accept cash?
The goal is to reduce or eliminate cash payments over time.

5. Is training or help available for citizens?
Yes, CDA will launch awareness campaigns and offer support.

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